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Low Code Customer Experience Platform (Cloud Based)

Part of Low Code Customer Experience Platform (Cloud Based).

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The City of Doncaster Council (the Council) has recently approved its new Customer Experience Strategy 2023 - 2026, this strategy seeks to further improve and modernise the experience of Doncaster residents when contacting the Council, including increased digital access. The Council has recently conducted a market assessment to gain an understanding of the current market and this engagement has helped to establish the following specification in order to ensure the Council’s outcomes for the provision of its Customer Experience Management are supported and achieved over the life of this contra…

Published
13 Jun 2023
Status
CPV
72000000 — IT services: consulting, software development, Internet and support
Tender period
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FAQs about this notice

What type of notice is this?

This is a tender update published via Find a Tender on 13 Jun 2023.

Which procurement does this notice belong to?

It is part of "Low Code Customer Experience Platform (Cloud Based)", published by Doncaster Council.

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