Northamptonshire's Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers. The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire. The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120. The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
- Procurement
- IT Service Management
- Published
- 10 May 2024
- Status
- active
- CPV
- 48000000 — Software package and information systems
- Tender period
- — – 3 Jun 2024
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a tender notice published via Contracts Finder on 10 May 2024.
Which procurement does this notice belong to?
It is part of "IT Service Management", published by Police, Fire and Crime Commissioner for Northamptonshire.
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