Award notice · Contracts Finder

IT Managed Support Services

Part of IT Managed Support Services.

Contracts Finder

Gateway Housing is seeking to appoint a supplier to manage the support of its IT service. This will include provision of an on-site resource for each working day of the year who will resolve day-to-day issues and undertake project work as time permits. This must be reinforced by an off-site second and third line resolver function and an off-site Service Desk for logging calls. The Supplier will also be expected to monitor key services such as the servers, storage and networks with the capability to respond to alerts and alarms on a 24x7 basis.

Published
19 May 2019
Status
complete
CPV
72000000 — IT services: consulting, software development, Internet and support
Tender period
— – 12 Apr 2019
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Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award notice published via Contracts Finder on 19 May 2019.

Which procurement does this notice belong to?

It is part of "IT Managed Support Services", published by Gateway Housing Association.

Has this notice resulted in an award?

1 award is recorded on this notice, including to Waterstons.

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