Interpretation and Translation Services

The council procured Interpretation and Translation Services. As part of its public sector equality duty under the Equality Act 2010, the council must remove or minimise disadvantages faced by people due to their protected characteristics. Thus, to support non-English-speaking customers, the Authority has a duty to make interpretation and translation services available to them. The Interpretation and Translation Service shall require the provider to fulfil translation or interpretation assignments for a wide range of languages on a spot purchase basis, at contractually agreed rates per hour/m…