Interim Microsoft Managed Service

The requirement is for a direct award for the provision of expert Microsoft support services. This includes proactively managing Entra ID, Conditional Access policie, and MFA to strengthen endpoint security and mitigate cyber risks. The existing service gap necessitates expert, multi-tiered support to reduce the internal IT burden and ensure faster resolution of technical incidents and user access issues. Procuring a third-party Microsoft Gold Partner to manage backup services moves the GPA to a secure future state, further data retention as well as ransomware protection. Sustained support f…