ICO Case Management Capability - PME

The Information Commissioner’s Office (ICO) is embarking on an ambitious transformation of the regulatory technology that underpins our case management capability. At the heart of this initiative is the adoption of Dynamics 365 as a best-in-class modular platform. Prior to commencing formal procurement, we are engaging the market to: • Refine and validate our understanding of the broader opportunity, to demonstrate best practice in the application of new technology whilst maintaining public trust • Shape our requirements, drawing on sector best practices and supplier expertise to deliver a so…