Housing Benefit Subsidy Service

The primary objective of this service is to maximise the amount of Housing Benefit payments the Council receives from the Department for Work and Pensions. This requires a detailed interrogation of the various subsidy reports, high-level reconciliations, and the review of individual benefits cases. Numerous subsidy reports and services are provided by Northgate Information Systems (NIS), and the process requires knowledge of the reports available, along with the understanding of how often and when they should be run. Once produced, the reports need to be interpreted, reviewed and reconciled i…