The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now. A direct award has been conducted against the Health Trust Europe Framework following the framework direct award criteria.
- Procurement
- HALO Platform
- Buyer
- Coventry University
- Published
- 28 Jan 2025
- Status
- complete
- CPV
- 48000000 — Software package and information systems
- Tender period
- — – 6 May 2024
Awards
Other notices in this procurement
FAQs about this notice
What type of notice is this?
This is a award update published via Contracts Finder on 28 Jan 2025.
Which procurement does this notice belong to?
It is part of "HALO Platform", published by Coventry University.
Has this notice resulted in an award?
1 award is recorded on this notice, including to CDW LIMITED.
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