Exploring Digital Disadvantage

This research seeks to take an exploratory, qualitative approach to the topic of digital disadvantage. By talking to people who are - or may be at risk of being - digitally disadvantaged, and hearing more about their lived experiences of accessing and using digital services, we hope to improve our understanding of what policy interventions might be needed to better serve them and consider how we might measure and monitor digital disadvantage over the longer-term. The research should look at experiences of digital disadvantage across sectors we regulate (in particular telecoms, media, news…