Enterprise Management System

The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (>400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. Additional information: Express an interest to access documentation. Any queries pertaining to this Procurement exercise must be submitted via the Intend portal https://in-tendhost.co.uk/ljmu (Correspondence Function). Please do n…