DCC is seeking an agency to provide Debt Collection Services - Live Debt. The agency will specialise in retrieving money owed by DCC’s customers. DCC will send unrecovered customer debt (domestic and commercial) to the agency once internal processes have been exhausted, or where it is considered that this has the best prospect of recovery. The agency will deliver the services and quality performance DCC requires for its customers, including identifying affordability issues, encouraging customer take-up of appropriate tariffs and commit to activity and quality performance metrics.
- Procurement
- Debt Collection Services
- Buyer
- Dwr Cymru Cyfyngedig
- Published
- 10 Dec 2021
- Status
- active
- CPV
- 79940000 — Collection agency services
- Tender period
- — – 14 Jan 2022
Other notices in this procurement
FAQs about this notice
What type of notice is this?
This is a tender notice published via Find a Tender on 10 Dec 2021.
Which procurement does this notice belong to?
It is part of "Debt Collection Services", published by Dwr Cymru Cyfyngedig.
Get the full procurement picture
Enable turns the UK's public-contract data into pipeline intelligence for bid and capture teams. Talk to us about access, alerts and tailored market analysis.
Get in touch with Enable