Contract for Remote Concierge Service Maintenance

Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2). The NSU is a 24-hr service based in a control room at Central Area Housing Office. The RCS will be monitored from a dedicated workstation. The primary purpose of the RCS is to enable the NSU to monitor, intercept and screen visitors via the door entry system to minimise anti-social behaviour and crime and disorder