Award,contract · Find a Tender

Contact Management Centre

Part of Asset and Property Management Consultancy Framework.

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As part of the IT Cloud based Strategy TGP are exploring a new framework to replace the current Anywhere 365 Contact Centre (A365) set up to a cloud-based Contact Centre as a Service solution (CCaaS) offering a unified communication service and technology stack, considering all the products and services that help operate the contact centre currently from the telephony, infrastructure, and software. This procurement seeks to engage with providers with exemplary experience within the Contact Management Centre arena that includes assisting organisations through Contact Centre as a Service soluti…

Published
8 Mar 2023
Status
complete
CPV
48333000 — Contact management software package
Tender period
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FAQs about this notice

What type of notice is this?

This is a award,contract published via Find a Tender on 8 Mar 2023.

Which procurement does this notice belong to?

It is part of "Asset and Property Management Consultancy Framework", published by The Guinness Partnership Ltd.

Has this notice resulted in an award?

1 award is recorded on this notice, including to 8x8 UK Limited.

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