Tender notice · Find a Tender
Cloud Unified Communications Solution (UCaaS)
Part of Cloud Unified Communications Solution (UCaaS).
Southway’s current Cisco HCS Telephony, Contact Centre, Enghouse Call Recording, Wallboard, and Call Reporting systems are due for renewal. The objective of this procurement is to identify a supplier of a Cloud provided, device agnostic Telephony, Omni-Channel Contact Centre, Call Recording, Wallboard, Call Reporting solution that is fully integrated with Southway’s Office 365 platform which is licensed on Microsoft 365 E3. The replacement solution needs to support a minimum number of 235 users including 30 Contact Centre Staff but must be scalable by 20% at the same unit cost. The proposed…
- Published
- 4 Mar 2022
- Status
- active
- CPV
- 64200000 — Telecommunications services
- Tender period
- — – 4 Apr 2022
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a tender notice published via Find a Tender on 4 Mar 2022.
Which procurement does this notice belong to?
It is part of "Cloud Unified Communications Solution (UCaaS)", published by Southway Housing Trust.
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