Award,contract · Find a Tender
CJ720 Clearing Contact Centre - RM6116 Network Services 3
Part of Network Services 3.
To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3 RM6116 framework, lot 4c
- Procurement
- Network Services 3
- Published
- 18 Apr 2024
- Status
- complete
- CPV
- 72212510 — Communication software development services
- Tender period
- —
Awards
Other notices in this procurement
- Network Services 3Planning notice · 18 Oct 2021
- Network Services 3Tender notice · 18 Nov 2022
- Network Services 3 Lot 1c & Lot 1dAward,contract · 19 Jun 2023
- Network Services 3 for Lot 1a, Lot 1b, Lot 2a, Lot 3a, Lot 3b, Lot 4a, Lot 4b, Lot 4c, Lot 4d and Lot 4eAward,contract · 17 Aug 2023
- Network Services 3Tender update · 12 Feb 2024
- Unified Communications MaintenanceAward,contract · 1 May 2024
- EXP1963 Wired Infrastructure Supply & MaintenanceAward,contract · 29 Oct 2024
- PB2024-01589 Telephony via RM6116 CCS FrameworkAward,contract · 2 Jan 2025
FAQs about this notice
What type of notice is this?
This is a award,contract published via Find a Tender on 18 Apr 2024.
Which procurement does this notice belong to?
It is part of "Network Services 3", published by Leeds Beckett University.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Vodafone Limited.
Get the full procurement picture
Enable turns the UK's public-contract data into pipeline intelligence for bid and capture teams. Talk to us about access, alerts and tailored market analysis.
Get in touch with Enable