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CBMDC 462 - automated telephony call routing solution

Part of CBMDC 462 - automated telephony call routing solution.

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Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension

Published
12 Mar 2026
Status
complete
CPV
32543000 — Telephone switchboards
Tender period
— – 13 Feb 2026
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Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award notice published via Contracts Finder on 12 Mar 2026.

Which procurement does this notice belong to?

It is part of "CBMDC 462 - automated telephony call routing solution", published by City of Bradford Metropolitan District Council.

Has this notice resulted in an award?

1 award is recorded on this notice, including to NETCALL TECHNOLOGY LTD.

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