Tender notice · Contracts Finder

Case and Customer Management Solution(s) 2022

Part of Case and Customer Management Solution(s) 2022.

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Reading Borough Council are completing a Restricted Procurement exercise for the provision of Case and Customer Management Solution(s) - this is a three Lot procurement run under a two stage process. Bidders will be required to tender for one lot only: Lot 1 - Casework solution - this lot covers case, document workflow and task management; Lot 2 - Customer platform - this lot covers customer transactions with the Council (report, contact, apply for services). The solution should support task / workflow management, integrating with core back office systems as required, to work towards resolut…

Published
8 Apr 2022
Status
active
CPV
48000000 — Software package and information systems
Tender period
— – 9 May 2022
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This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a tender notice published via Contracts Finder on 8 Apr 2022.

Which procurement does this notice belong to?

It is part of "Case and Customer Management Solution(s) 2022", published by Reading Borough Council.

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