Award,contract · Find a Tender
Case and Customer Management Solution(s) 2022
Part of Customer Experience Technology and Platforms - Soft Market Testing.
Reading Borough Council are completing a Restricted Procurement exercise for the provision of Case and Customer Management Solution(s) - this is a three Lot procurement run under a two stage process. Bidders will be required to tender for one lot only: Lot 1 - Casework solution – this lot covers case, document workflow and task management; Lot 2 – Customer platform – this lot covers customer transactions with the Council (report, contact, apply for services). The solution should support task / workflow management, integrating with core back office systems as required, to work towards resolut…
- Published
- 3 Oct 2022
- Status
- complete
- CPV
- 48000000 — Software package and information systems
- Tender period
- —
Awards
Other notices in this procurement
FAQs about this notice
What type of notice is this?
This is a award,contract published via Find a Tender on 3 Oct 2022.
Which procurement does this notice belong to?
It is part of "Customer Experience Technology and Platforms - Soft Market Testing", published by Reading Borough Council.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Arcus Global Limited.
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